HELP

  • Contact Us

  • General Inquiries/Service Requests:

  • 888.313.6862

  • contactcenter@oncor.com

  • (Mon.-Fri., 8 a.m.-6 p.m. Central Time)

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  • Contact Us

  • General Inquiries/Service Requests:

  • 888.313.6862

  • contactcenter@oncor.com

  • (Mon.-Fri., 8 a.m.-6 p.m. Central Time)

OUTAGES Report Outage View Outage Map
 
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SIGN UP

AM I ELIGIBLE TO PARTICIPATE?

See if you fit within our service provider specifications prior to signing up:

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Residential Provider

For providers offering services to make homes more energy efficient.

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Commercial Provider

For providers that install measures to make non-residential customers more energy efficient.

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Residential Provider

These service providers install eligible energy efficiency measures at a customer site. The site must have residential electricity provided by Oncor (e.g. single-family, multi-family, and manufactured home units).

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Commercial Provider

Commercial service providers install eligible energy efficiency measures at a facility with non-residential electricity provided by Oncor.

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Self Provider

Building managers oversee facilities and may be planning to install energy efficiency measures that have metered electricity provided by Oncor with a demand exceeding 50kW.

I’M READY TO SIGN UP

Becoming an Oncor Energy Efficiency program partner is easy. Just follow these three simple steps:

STEP ONE

Read and complete our Agreement and provide your company information including tax ID number. Oncor will review the agreement for approval and provide you with a username and password.

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STEP TWO

Log into the Energy Efficiency Program Manager (EEPM) and complete the service provider profile.

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STEP THREE

Request applications for the program you’re interested in through the help desk at 1-866-258-1874 or e-mail at eepmsupport@oncor.com

As part of the profile, you will need the following*:

  • A commitment to fulfilling program objectives and competency in completing the proposed project
  • A description of your service provider firm, including relevant experience
  • Proof of applicable insurance licenses and permits in your company’s name
  • Evidence of good credit rating

* Certain programs may require additional information or certifications. For full list of requirements, check your selected program’s manual.

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