Need a new meter? Whether you are constructing a single-family home, multi-family complex, residential subdivision, commercial headquarters or industrial facility, Oncor delivers the electric service you need for your project. We even offer resources to streamline the planning and request process. You'll find everything from builder toolkits and load requirements to construction guidelines and distribution specifications.
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OUTAGES
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Call888.313.4747
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(Available 24 hours a day/7 days a week)
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CONTACT US
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General Inquiries/Service Requests:
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Call888.313.6862
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E-mailcontactcenter@oncor.com
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(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
-
OUTAGES
-
Call888.313.4747
-
(Available 24 hours a day/7 days a week)
-
CONTACT US
-
General Inquiries/Service Requests:
-
Call888.313.6862
-
E-mailcontactcenter@oncor.com
-
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
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- FOR HOME
- SERVICE ASSISTANCE
- Electric Service Changes
- Start New Electric Service
Visit powertochoose.org - New Construction: Submit A Request
- Existing Project Status: Get An Update
- METERS
- Check My Meter Usage
Visit smartmetertexaas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- ENERGY
SAVINGS
- SAFETY
- FAQs
- SERVICE ASSISTANCE
- FOR BUSINESS
- SERVICE ASSISTANCE
- METERS
- Check My Meter Usage
Visit smartmetertexas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- PORTALS
- SERVICE ASSISTANCE
- CONSTRUCTION & DEVELOPMENT
- PARTNERS
- SMART ENERGY
- INVESTOR RELATIONS
- ABOUT US
- FOR HOME
Residential Customers
Manage your electric bill, get help with your energy service, and access information about our education and safety programs.
- FOR BUSINESS
- Construction
& Development
Construction & Development
Learn how Oncor helps the builders and developers who play a vital role in our state’s economy.
- PARTNERS
Partners
Learn how Oncor partners with a variety of trusted retail electric providers, suppliers, energy-efficiency contractors, tree-pruning contractors, and more to ensure our customers receive exceptional service.
Retail Electric Providers (REP)Register or Login Competitive Retailer Information Portal (CRIP) Portal
Register or Login to Aggregators, Brokers, Consultants (ABC) Portal
- SMART ENERGY
Smart Energy
Every day, we’re on a path to progress—using the latest tools and methodologies to better serve the people of Texas.
Electric VehiclesLearn about our ongoing commitment to innovative solutions and services that benefit millions of Texans.
Renewables, Solar & MoreOncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
Energy EfficiencyFind information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
- INVESTOR RELATIONS
Investor Information
Filings, financial news, and information relating to corporate governance and sustainability.
- ABOUT US
ABOUT US
From our founding in 1912 to our role as a 21st century energy innovator, the people who make up Oncor are advocates for reliable energy and great service.
TOGETHER, WE'RE BUILDING A BETTER TEXAS
Nearly everywhere you look, you can see concrete evidence of growing prosperity in the Lone Star State. Robust construction and development projects are a barometer of new businesses and new residents coming to Texas. Oncor is here to help the builders and developers who play a vital role in our state's economy.
NEW CONSTRUCTION
EXISTING METER - NEW SERVICE OR CHANGES
Do you need to start, stop or change electric service at a location where an Oncor meter is already installed? We can help. Oncor works closely with retail electric providers (REPs) to deliver the electricity you need. If you have a REP, contact them directly and provide your electric service identification number (ESI ID)—a unique 17-digit number used to identify electric service delivery to your home or business. You'll find the number on your electric bill, or you can look it up using our tool. If you don't have a REP, choose one at www.powertochoose.org, then contact them to place your request.
PROJECT STATUS LOOKUP
We understand the need to keep construction and development projects running smoothly, on-time and on-budget. With Oncor, there's no need to wonder when your request for electric service will be fulfilled. We're happy to keep you in-the-know with anytime, anywhere updates available 24/7. Simply click on our "Project Status" tool to see the status of your project request.
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