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OUTAGES
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Call888.313.4747
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(Available 24 hours a day/7 days a week)
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CONTACT US
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General Inquiries/Service Requests:
-
Call888.313.6862
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E-mailcontactcenter@oncor.com
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(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
-
OUTAGES
-
Call888.313.4747
-
(Available 24 hours a day/7 days a week)
-
CONTACT US
-
General Inquiries/Service Requests:
-
Call888.313.6862
-
E-mailcontactcenter@oncor.com
-
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
-
- FOR HOME
- SERVICE ASSISTANCE
- Electric Service Changes
- Start New Electric Service
Visit powertochoose.org - New Construction: Submit A Request
- Existing Project Status: Get An Update
- METERS
- Check My Meter Usage
Visit smartmetertexaas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- ENERGY
SAVINGS
- SAFETY
- FAQs
- SERVICE ASSISTANCE
- FOR BUSINESS
- SERVICE ASSISTANCE
- METERS
- Check My Meter Usage
Visit smartmetertexas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- PORTALS
- SERVICE ASSISTANCE
- CONSTRUCTION & DEVELOPMENT
- PARTNERS
- SMART ENERGY
- INVESTOR RELATIONS
- ABOUT US
- FOR HOME
Residential Customers
Manage your electric bill, get help with your energy service, and access information about our education and safety programs.
- FOR BUSINESS
- Construction
& Development
Construction & Development
Learn how Oncor helps the builders and developers who play a vital role in our state’s economy.
- PARTNERS
Partners
Learn how Oncor partners with a variety of trusted retail electric providers, suppliers, energy-efficiency contractors, tree-pruning contractors, and more to ensure our customers receive exceptional service.
Retail Electric Providers (REP)Register or Login Competitive Retailer Information Portal (CRIP) Portal
Register or Login to Aggregators, Brokers, Consultants (ABC) Portal
- SMART ENERGY
Smart Energy
Every day, we’re on a path to progress—using the latest tools and methodologies to better serve the people of Texas.
Electric VehiclesLearn about our ongoing commitment to innovative solutions and services that benefit millions of Texans.
Renewables, Solar & MoreOncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
Energy EfficiencyFind information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
- INVESTOR RELATIONS
Investor Information
Filings, financial news, and information relating to corporate governance and sustainability.
- ABOUT US
ABOUT US
From our founding in 1912 to our role as a 21st century energy innovator, the people who make up Oncor are advocates for reliable energy and great service.
ONCOR REGULATORY INFORMATION
Oncor is an electric transmission and distribution utility primarily regulated by the Public Utility Commission of Texas (PUCT). The company operates according to state and federal regulations to ensure customers enjoy reliable service and full transparency regarding energy delivery rates.
The company's regulatory team ensures compliance with its PUCT-approved electric delivery tariffs and other rules to support Texas' open and fair competitive electric market. The team also works with Commission staff and other interested parties on a variety of company and electric utility industry topics including rate cases, cost recovery, affiliate code of conduct issues and electric service rules and regulations.
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