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OUTAGES
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Call888.313.4747
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(Available 24 hours a day/7 days a week)
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CONTACT US
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General Inquiries/Service Requests:
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Call888.313.6862
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E-mailcontactcenter@oncor.com
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(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
-
OUTAGES
-
Call888.313.4747
-
(Available 24 hours a day/7 days a week)
-
CONTACT US
-
General Inquiries/Service Requests:
-
Call888.313.6862
-
E-mailcontactcenter@oncor.com
-
(Monday-Friday, 8 a.m.-6 p.m. Central Time)
- New Construction Assistance
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- FOR HOME
- SERVICE ASSISTANCE
- Electric Service Changes
- Start New Electric Service
Visit powertochoose.org - New Construction: Submit A Request
- Existing Project Status: Get An Update
- METERS
- Check My Meter Usage
Visit smartmetertexaas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- ENERGY
SAVINGS
- SAFETY
- FAQs
- SERVICE ASSISTANCE
- FOR BUSINESS
- SERVICE ASSISTANCE
- METERS
- Check My Meter Usage
Visit smartmetertexas.com - Disconnect or Reconnect a Meter Temporarily
- What is My ESI ID?
- Check My Meter Usage
- PORTALS
- SERVICE ASSISTANCE
- CONSTRUCTION & DEVELOPMENT
- PARTNERS
- SMART ENERGY
- INVESTOR RELATIONS
- ABOUT US
- FOR HOME
Residential Customers
Manage your electric bill, get help with your energy service, and access information about our education and safety programs.
- FOR BUSINESS
- Construction
& Development
Construction & Development
Learn how Oncor helps the builders and developers who play a vital role in our state’s economy.
- PARTNERS
Partners
Learn how Oncor partners with a variety of trusted retail electric providers, suppliers, energy-efficiency contractors, tree-pruning contractors, and more to ensure our customers receive exceptional service.
Retail Electric Providers (REP)Register or Login Competitive Retailer Information Portal (CRIP) Portal
Register or Login to Aggregators, Brokers, Consultants (ABC) Portal
- SMART ENERGY
Smart Energy
Every day, we’re on a path to progress—using the latest tools and methodologies to better serve the people of Texas.
Electric VehiclesLearn about our ongoing commitment to innovative solutions and services that benefit millions of Texans.
Renewables, Solar & MoreOncor works cooperatively with customers to ensure a safe and reliable interconnection of renewable energy sources to our system.
Energy EfficiencyFind information on a variety of energy efficiency and renewable energy incentive programs offered by Oncor.
- INVESTOR RELATIONS
Investor Information
Filings, financial news, and information relating to corporate governance and sustainability.
- ABOUT US
ABOUT US
From our founding in 1912 to our role as a 21st century energy innovator, the people who make up Oncor are advocates for reliable energy and great service.
INNOVATION IS OUR BUSINESS DRIVER
One of the honors of being the largest, most trusted energy company in Texas is working hand-in-hand with our stakeholders—customer, private citizens, corporations, and local communities, as well as state and national government agencies and representatives. With more than 400 cities and 98 counties within our service area (and growing!), you can bet we are committed to ensuring all Texans have access to a safer, smarter, more reliable electric grid.
TURNING ENERGY INTO ACTION
As a regulated utility, Oncor operates in strict compliance with all Texas regulatory codes to deliver safe, reliable, affordable energy to more than 13 million Texans. In fact, we serve customers in 40 percent of all Texas legislative districts. With such a large constituent base, it's no surprise that you'll find Oncor representatives working collaboratively with state leaders to ensure all our customers continue to enjoy some of the lowest delivery rates of any investor-owned utility in Texas.
YOUR COMMUNITY ENERGY ADVOCATES
At Oncor, our company will always have a local face—a dedicated individual you can contact for a timely response to any questions or concerns you may have about energy service and delivery in your community. Along with representing Oncor in local government, civic, and community-related initiatives, our area managers are here when you need us.
Simply select your city from our directory to see contact information for your local advocate.
IGNACIO VAZQUEZ
CITIES SERVED:
- Abbott
- Angus
- Bynum
- Coolidge
- Corsicana
- Dawson
- Eureka
- Goodlow
- Groesbeck
- Hillsboro
- Hubbard
- Kerens
- Lorena
- Malone
- Mexia
- Mildred
- Mount Calm
- Mustang
- Navarro
- Oak Valley
- Penelope
- Powell
- Retreat
- Richland
- Tehuacana
- Thornton
Todd Thompson
CITIES SERVED:
- Bells
- Bonham
- Collinsville
- Denison
- Dodd City
- Dorchester
- Ector
- Gainesville
- Gunter
- Honey Grove
- Howe
- Knollwood
- Lindsay
- Muenster
- Pottsboro
- Ravenna
- Sadler
- Savoy
- Sherman
- Southmayd
- Valley View
- Van Alstyne
- Windom
Victor Ontiveros
CITIES SERVED:
- Alto
- Arp
- Athens
- Brownsboro
- Caney City
- Enchanted Oaks
- Eustace
- Frankston
- Gallatin
- Gun Barrel City
- Jacksonville
- Mabank
- Malakoff
- Murchison
- New Summerfield
- Overton
- Payne Springs
- Poynor
- Rusk
- Tool
- Trinidad
- Troup
Pat Ann Wilson
CITIES SERVED:
- Bangs
- Blanket
- Brady
- Brownwood
- Carbon
- Comanche
- Cool
- De Leon
- Dublin
- Early
- Eastland
- Gorman
- Graford
- Lipan
- Melvin
- Millsap
- Mineral Wells
- Ranger
- Richland Springs
- Stephenville
Larry Willis
CITIES SERVED:
- Annona
- Campbell
- Celeste
- Clarksville
- Commerce
- Como
- Cooper
- Cumby
- Greenville
- Ladonia
- Neylandville
- Paris
- Pecan Gap
- Reno (Lamar County)
- Roxton
- Sulphur Springs
- Tira
- Wolfe City
- Yantis
KERRIC BRADFORD
CITIES SERVED:
- Alma
- Bardwell
- Barry
- Blooming Grove
- Emhouse
- Ennis
- Ferris
- Frost
- Garrett
- Italy
- Itasca
- Maypearl
- Mertens
- Midlothian
- Milford
- Palmer
- Rice
- Waxahachie
Sabrina Easley
CITIES SERVED:
- Alvord
- Aurora
- Boyd
- Bridgeport
- Chico
- Decatur
- Dish
- Justin
- Krum
- Lake Bri
- Lake Bridgeport
- New Fairview
- Newark
- Northlake
- Paradise
- Ponder
- Rhome
- Runaway Bay
Gordon Drake
CITIES SERVED:
- Archer City
- Bellevue
- Breckenridge
- Burkburnett
- Cashion Community
- Dean
- Electra
- Graham
- Henrietta
- Holliday
- Iowa Park
- Jacksboro
- Jolly
- Lakeside City
- Pleasant Valley
- Wichita Falls
Michael L Baldwin
CITIES SERVED:
- Bellmead
- Beverly Hills
- Gholson
- Golinda
- Hewitt
- Lacy-Lakeview
- Leroy
- Mart
- Mcgregor
- Moody
- Oglesby
- Riesel
- Robinson
- Waco
- West
- Woodway
MATT WINCHESTER
CITIES SERVED:
- Buffalo
- Centerville
- Crockett
- Elkhart
- Fairfield
- Grapeland
- Jewett
- Latexo
- Leona
- Lovelady
- Marquez
- Oakwood
- Palestine
- Streetman
- Teague
- Wortham
Mike Dimas
CITIES SERVED:
- Aledo
- Annetta
- Annetta North
- Annetta South
- Azle
- Benbrook
- Blue Mound
- Burleson
- Hudson Oaks
- Reno (Parker County)
- Saginaw
- Sanctuary
- Springtown
- Weatherford
- Willow Park
Kristy Tyra
CITIES SERVED:
- Caddo Mills
- Edgewood
- Farmersville
- Fate
- Heath
- Josephine
- Lavon
- McLendon-Chisholm
- Mobile City
- Nevada
- Poetry
- Quinlan
- Rockwall
- Royse City
- Terrell
- Wills Point
Aaron Patterson
CITIES SERVED:
- Argyle
- Corinth
- Cross Roads
- Denton
- Haslet
- Hickory Creek
- Keller
- Lake Dallas
- Little Elm
- Oak Point
- Roanoke
- Shady Shores
- Southlake
- The Colony
- Trophy Club
Armando Perez
CITIES SERVED:
- Austin
- Coupland
- Elgin
- Georgetown
- Granger
- Hutto
- Manor
- Pflugerville
- Rockdale
- Round Rock
- Taylor
- Thorndale
- Thrall
- Weir
Shawn Reddie
CITIES SERVED:
- Alvarado
- Cleburne
- Cresson
- Crowley
- Dalworthington Gardens
- Godley
- Grand Prairie
- Grandview
- Joshua
- Keene
- Kennedale
- Mansfield
- Pantego
- Venus
Casey Simpson
CITIES SERVED:
- Bartlett
- Belton
- Bruceville-Eddy
- Buckholts
- Cameron
- Holland
- Little River-Academy
- Lott
- Marlin
- Milano
- Rogers
- Rosebud
- Temple
- Troy
Steve Elk
CITIES SERVED:
- Anna
- Celina
- Flower Mound
- Frisco
- Hebron
- Lewisville
- Lowry Crossing
- Lucas
- Melissa
- Parker
- Princeton
- Prosper
- St. Paul
KENNETH GOVAN
CITIES SERVED:
- Cedar Hill
- Cockrell Hill
- Desoto
- Duncanville
- Glenn Heights
- Hutchins
- Lancaste
- Lancaster
- Oak Leaf
- Ovilla
- Pecan Hill
- Red Oak
- Wilmer
EXTERNAL AFFAIRS
CITIES SERVED:
- Ackerly
- Big Spring
- Coahoma
- Colorado City
- Forsan
- Lamesa
- Loraine
- O'Donnell
- Roscoe
- Snyder
- Sweetwater
- Westbrook
Shawn Reddie
CITIES SERVED:
- Edgecliff Village
- Everman
- Forest Hill
- Haltom City
- Lake Worth
- Lakeside
- North Richland Hills
- Richland Hills
- River Oaks
- Sansom Park
- Watauga
Nolan Smith
CITIES SERVED:
- Appleby
- Burke
- Chireno
- Cushing
- Diboll
- Hudson
- Huntington
- Lufkin
- Nacogdoches
- Wells
- Zavalla
Brad Davis
CITIES SERVED:
- Balch Springs
- Crandall
- Forney
- Kaufman
- Kemp
- Mesquite
- Oak Grove
- Post Oak Bend
- Rosser
- Seagoville
- Sunnyvale
Tom Trimble
CITIES SERVED:
- Bullard
- Canton
- Chandler
- Edom
- Hideaway
- Lindale
- New Chapel Hill
- Noonday
- Tyler
- Van
- Whitehouse
JOSE GUzman
317 N. 2nd Street
Killeen, TX 76541
254.702.3670
Jose.Guzman@oncor.com
CITIES SERVED:
- Copperas Cove
- Florence
- Harker Heights
- Jarrell
- Killeen
- Morgan's Point Resort
- Nolanville
- Salado
Ed Mendez
CITIES SERVED:
- Crane
- Grandfalls
- Monahans
- Odessa
- Pyote
- Thorntonville
- Wickett
- Wink
Barry Young
CITIES SERVED:
- Garland
- Murphy
- Richardson
- Rowlett
- Sachse
- Wylie
Holly Raeder
CITIES SERVED:
- Arlington
- Bedford
- Colleyville
- Euless
- Grapevine
- Hurst
Don Perfect
CITIES SERVED:
- Fort Worth
- Westover Hills
- Westworth Village
- White Settlement
Paul Hernandez
CITIES SERVED:
- Allen
- Fairview
- Mckinney
- Plano
Kita Hobbs
CITIES SERVED:
- Carrollton
- Coppell
- Farmers Branch
- Irving
Tiffany E Richmond
CITIES SERVED:
- Addison
- Highland Park
- University Park
Gus Ortega
CITIES SERVED:
- Andrews
- Midland
- Stanton
Andrea Sanders
CITIES SERVED:
- Dallas
WE'RE CATALYSTS FOR ECONOMIC DEVELOPMENT
There's no question that energy is a huge economic driver in Texas. The Lone Star State is rich in natural resources vital to the generation of electricity. With deep expertise in energy infrastructure and the state's public utility landscape, Oncor partners closely with government and business leaders to enrich lives, build strong communities, and help our state prosper by providing safe, reliable, affordable electric service. We're honored to be not only stewards, but also trusted advisors committed to helping businesses understand their energy needs, find the best location and services to meet those needs, and optimize their energy spend so they can maximize their return on investment.
REGULATORY INFORMATION
TARIFFS AND RATE SCHEDULES
Oncor is an electric transmission and distribution utility primarily regulated by the Public Utility Commission of Texas (PUCT). The company operates according to state and federal regulations to ensure customers enjoy reliable service and full transparency regarding energy delivery rates.
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